TECH360 – The Philly ‘burbs premier innovative business technology conference

Get Ready for TECH360!

TECH360 is a local business technology conference featuring the very latest developments in technology, tech workforce, leadership and innovation. Attendees will hear how to advance their companies through technology, as they interact with the region’s top companies, organizations, academic institutions, and tech professionals in today’s market.

2026 theme

AI Beyond the Hype

This year’s theme, Beyond the Hype — Real People, Real Impact, and the Human Side of AI at Work explores what AI in real life truly looks like and focuses on how organizations can adopt AI responsibly while keeping people, purpose, and culture at the center. AI is reshaping work across every discipline—from HR and operations to finance, engineering, customer experience, and cybersecurity. TECH360 will highlight this wide-ranging impact and spotlight practical approaches that help organizations navigate AI’s real-world challenges and opportunities. Join us to discover not just what’s next in AI, but how you can put it into action today.

Who You Will Meet

Thought leaders
Industry innovators
Top tech employers
Tech service providers

What You Will Learn

AI trends and insights
Real-world case studies
Tech growth and innovation
Insight into the local tech sector

How You Will Interact

Engaging speakers
Panel discussions
Exhibitor demos
Networking opportunities

About TECH360

Meet the Speakers

Denis Aumiller

Managing Director, Creative @ Lehigh Mining & Navigation

Joe Weinlick

Chief Brand Strategist @ Lehigh Mining & Navigation

Jai Schniepp

Sr Director, DevX Product Management @ Comcast

Ben Avicolli

President @ MyMethod AI

Keith Aumiller

Head of Artificial Intelligence @ CTDI

Marc Umstead

President @ Plus 1 Technology

Neha Arnold

CEO @ Sedna Consulting Group

Ashley Emur

Founder/AI Adoption Architect @ Ascend AI Collective

Suzanne DiCicco

Principal @ AI Governance Advisors, LLC

Matthew Redding

Partner @ Fox Rothschild

Andrew Silverman

Attorney @ MacElree Harvey

Jigar B. Desai, PhD, PE, MBA

Founder @ Three and a Half Things

Praveena Ram

Principal Product Manager, Platform @ Comcast

Priyanka Gowda

Technical Lead/Product Owner @ Cencora

Frederic M. Wilf

Managing Partner @ Wilftek LLC

Praise for TECH360

At TECH360 the audience has a great opportunity to learn what’s next, what innovations are coming to the tech industry and how to be prepared for all of the new things that are on the horizon. This event is unique because of its accessibility. All of the attendees here are local, they are interconnected, they’ll see each other’s companies on the road side as they drive to work, so you can really make a connection with those you meet.
Andrea Juarez
Business Development Revenue Management, Customer Success @ SAP
TECH360 is unique because it is a truly regional tech conference with a diverse set of topics. I get to talk to people in the area about issues that matter to them.
Erik Gudmundson
Chief Revenue Officer @ Pegasus Technologies
Conferences like TECH360 are critical to technology and innovation because it is a safe space to share ideas, to share mistakes that were made, to learn from other people, but also to get best practices as to how we move technology forward, how innovation is helping humanity and society and how can we use it in our organizations…Through conferences like this we learn how to make our companies better, which in turn serves to make our products better for our users.
Natalie Plummer, Esq.
Director of Diversity, Equity and Inclusion @ Bentley Systems, Inc.
Events like TECH360 are so important to innovation because people need to get together and collaborate, share ideas. Especially when it comes to technology and software, the opportunity to share ideas and build community is only going to make us all stronger.
Dan Kessler
President @ Energage
Strengths of conference: variety in topics but not too many attendees feel they missed; intimate conference based on # attendees; structured, on-time, well organized
Donnique Bell
Regional Program Director @ Tech Impact
TECH360 feels more like a community…with this group it hits home and you see relationships that have lasted many years.
Frank Buttaro, III
Major Accounts Manager @ United Training
TECH360 has been unique in that it involves so many different perspectives all around the same topic of technology. I think it is just incredible that TECH360 has pulled together so many people in this local area to talk about such important topics.
Cait Rosica Russell
Director @ Neurodiversity Employment Network
TECH360 provides an opportunity to cultivate ideas from different perspectives. Networking with the diversity of businesses that you have really spawns innovation and ideas that people can take back to their businesses.
Eric Barnes
H.R. Information Systems Manager @ Wawa
My biggest takeaway from today is leaving with a positive impact on how our community is growing… and how we all try to work together to make it happen.
Caryn Rosica
Business Development Specialist @ Intellitec Solutions
TECH360 has a very good collaborative culture. I love it and participate every year.
Ken Pyle
H.R. Partner Exploit Developer @ CYBIR

Conference Schedule

11:30 am – 12:15 pm

GARDEN ROOM and ballroom

Registration, Lunch, and Networking

12:15 pm – 12:25 pm

BALLROOM

Welcome and Opening

12:25 am – 1:10 pm

BALLROOM

Opening Keynote: Real-World AI in SMBs – What’s Working, What’s Not

PRESENTER: Ben Avicolli

Most AI conferences celebrate what AI could do. This session is about what happens after the demo, when the AI is actually answering the phone for a real business with real customers and real employees on the other side of it. Over the past year, Ben Avicolli has been deploying AI voice agents inside service businesses across home services, private practices, and call centers. Some delivered measurable results, including one customer who grew topline revenue by 40 percent. Others taught hard lessons about trust, voice, customer expectations, regulatory landmines, and the things AI is honestly not ready to do well yet. This session shares what we’ve learned about AI, people, and how they work together inside a business to produce superhuman results.

1:10 pm – 1:15 pm

ballroom

Review Event Schedule

1:15 pm – 1:20 pm

ALL

Break

Session I

1:20 pm – 2:05 pm

ballroom

Three and a Half Things AI Revealed About Us

PRESENTER: Jigar Desai, PhD, PE, MBA

AI lowered the cost of looking capable. The proposal, the deck, the email, the analysis: work that used to separate competent from exceptional is now the baseline. What is your real edge? This talk is built around a single idea: AI did not create a skills gap. It revealed one. Drawing on the original (AI + MI) × HI™ framework, Artificial Intelligence plus Material (domain) Intelligence, multiplied by Human Intelligence, Jigar walks business and technology leaders through three human capabilities AI revealed but cannot replace, plus one half-thing he is still figuring out. Attendees leave with a method for briefing AI like a colleague, a 30-day action plan, and a shared vocabulary their team can use the next morning. Honest, practical, and built for leaders across business and technology functions, not just AI specialists.

1:20 pm – 2:05 pm

conservatory

Institutional Intelligence

PRESENTER: Keith Aumiller

AI isn’t just agents and assistants — it’s institutional intelligence. Before organizations can capitalize on the automation gold rush, they need to understand what they already have: their People, Processes, and Systems, and how those elements connect. In this session, you’ll learn why mapping your organization’s knowledge graph — who does what, how workflows, and what systems support it — is the critical first step to effective AI adoption. We’ll cover practical approaches to surfacing institutional knowledge, identifying automation opportunities based on real organizational structure, and avoiding the common trap of deploying AI without understanding the value chains it’s meant to enhance.

2:05 pm – 2:25 pm

garden room

Networking Break

Session II

2:25 pm – 3:10 pm

ballroom

Human-Centered AI: Centered Around Whom?

PRESENTER: Neha Arnold and Ashley Emur

“Human-centered AI” has become the industry’s favorite phrase. But which human? Most enterprise AI gets designed for a default user who doesn’t exist – technically fluent, English-speaking, comfortable with ambiguity, sitting at a desk with time to experiment. The actual workforce looks nothing like that. In this session, two practitioners unpack the default-human problem from both sides of the build: how AI tools get designed for a user who isn’t there, and how adoption strategies repeat the same mistake by training the workforce the tools were never built for. Attendees will leave with a framework for evaluating the effectiveness of AI solutions and training for the workforce they actually serve, and a starting point for adoption that doesn’t require a redesign.

2:25 pm – 3:10 pm

conservatory

Beyond the Prompt. How to Use AI Without Flattening Your Brand.

PRESENTERS: Joe Weinlick & Denis Aumiller

AI can speed up research, organize information, test ideas, and help teams move faster. It can also make companies sound the same, weaken judgment, and create a false sense of confidence. This session takes a practical, somewhat contrarian look at how to use AI without letting it take over the work humans still need to do. Joe Weinlick and Denis Aumiller of Lehigh Mining & Navigation will share real examples from branding, creative development, research, and production to show where AI genuinely adds value, where it can lead people astray, and how to keep human thinking at the center. Attendees will leave with a clearer framework for using AI responsibly in ways that improve work without handing over voice, strategy, or decision-making.

3:10 pm – 3:15 pm

All

Break

Session III

3:15 pm – 4:00 pm

ballroom

Soft Skills, Hard Impact: What Product and Portfolio Leaders Must Master in a world with AI

PRESENTERS: Jai Schniepp and Praveena Ram

We’re two Product Management and Portfolio Management professionals here to provide practical applications for developing the “soft skills” that are most valuable in a world with AI. We hear a lot about how AI is changing the way we work, and what skills are in demand, but these same “soft skills” carry the misconception that they can’t be taught. They can. Our three key messages correspond to a “soft skill” and include a practical application for how to develop it. We’ll include targeted examples from both the Product and Portfolio lenses. Our three key messages: • Think Critically When AI produces answers instantly, knowing how to define the right problem becomes the differentiator. We’ll show how better problem statements drive better outcomes — with real examples from product and portfolio work. • Discern Priority When AI accelerates decision inflow, prioritization becomes the bottleneck. Learn how shared artifacts and structured workshops create clarity on what matters — and why. • Think Curiously When AI agents operate in silos, influence matters more than output. This session is practical, interactive, and grounded in real-world experience. Attendees will leave with repeatable techniques for developing critical thinking, prioritization, and curiosity — the skills that allow organizations to turn AI from a capability into sustained value.

3:15 pm – 4:00 pm

conservatory

Panel Discussion: AI in Action: Navigating Legal Risk & Governance Across Industries

PANELISTS: Matthew Redding, Andrew Silverman, and Frederic Wilf MODERATOR: Suzanne DiCicco

Artificial intelligence has rapidly moved from experimentation to everyday business reality—reshaping how organizations operate across technology, healthcare, fintech, and manufacturing. With this acceleration comes a new layer of legal complexity, alongside increasing pressure to establish strong governance frameworks that ensure responsible, transparent, and compliant AI use.

In this TECH360 panel, legal leaders from multiple industries will share practical perspectives on how AI is impacting their sectors today. The discussion will explore real-world challenges related to data governance, intellectual property, regulatory compliance, and organizational accountability, as well as emerging legal and governance standards shaping AI adoption.

4:05 pm – 4:50 pm

ballroom

Panel Discussion: From Hype to Impact: Driving Measurable ROI with AI

PANELISTS: Priyanka Gowda, Marc Umstead MODERATOR: Keith Aumiller

This closing panel brings together the day’s key insights to focus on what matters most—delivering real business value from AI. Industry leaders will share how they measure ROI, align AI initiatives to business goals, and move from experimentation to tangible outcomes. Attendees will leave with practical strategies to turn AI investments into measurable results.